AI Is Changing Recruitment. It's Also Making It Harder to Spot Genuine Talent
There's been no shortage of conversation around AI over the past year, but the discussion has shifted quite a bit. Twelve months ago, people were asking whether artificial intelligence would replace recruiters. Now the conversation has moved to something much scarier: how do you know whether you're seeing the real candidate?
It's becoming increasingly common for applicants to use AI to rewrite CVs, generate cover letters and prepare interview answers. Employers are doing exactly the same on the other side of the table, using AI to screen applications, improve job adverts, and reduce the time spent on admin.
None of that is necessarily a bad thing.
Used properly, AI can remove repetitive tasks and give recruiters more time to focus on people rather than paperwork. It can help candidates present their experience more clearly and allow employers to process applications much more efficiently.
Where things become more complicated is when technology starts hiding the person behind the application.
We've heard plenty of stories over the past few months about candidates relying on AI during virtual interviews, reading answers generated in real time or presenting experience they struggle to explain once the conversation moves beyond what's written on their CV. Unsurprisingly, some employers are beginning to place more value on face-to-face interviews again, particularly for senior or technical positions where experience needs to be demonstrated rather than described.
Ironically, the more recruitment embraces AI, the more valuable the human side of the process becomes. Personality, communication, honesty and genuine experience are becoming even bigger deciding factors because they're the things technology still can't convincingly replicate.
Good recruitment has always been about building trust. AI might make the process faster, but it hasn't changed that principle. If anything, it's reinforced it.